FAQ's

How long does it take to dispatch orders?

I aim to dispatch orders within 3-5 working days* but please be aware that I'm a one-woman band so at times there may be delays but I will always endeavour to make customers aware. 

*Custom orders, t-shirts and A2, A1, 30x40cm, & 50x70cm prints take longer to dispatch. Please email me prior to ordering if needed for a certain date to make sure I can accommodate! 

How long do t-shirts take to arrive?

T-shirts are made on demand and printed locally in Hull. Made on demand cares for the planet by reducing waste. I do advise allowing 14 working days for tees to be produced externally and then get back to me so I can pack them up. This production time frame does not include delivery times so please be aware that choosing a speedier delivery service will not speed up production, it only means once dispatched it will arrive in the stated delivery time frame!

What are your delivery options?

For UK orders all items customers have the option of the following postage options (please note choosing a speedier service does not speed production and processing time before dispatch up)

  • Royal Mail 2nd Class Signed For (2-5 working days)
  • Royal Mail 1st Class Signed For (1-3 working days)
  • Royal Mail Special Delivery Guaranteed (Next Working Day)

International orders are shipped using either Royal Mail International Standard or Royal Mail Tracked depending on the option selected at checkout

What are the sizes of your prints?

From smallest-largest:

4x6 inches - Printed on 300-350gsm

A6 (10.5 x 14.8cm) - Printed on 300-350gsm

5x7 inches - Printed on 300-350gsm

A5 (14.8 x 21cm)  - Printed on 265-350gsm

A4 (21.0 x 29.7cm) - Printed on 265-350gsm

A3 (29.7 x 42.0cm) - Printed on 265-300gsm

30x40cm - Printed on 225gsm

A2 (42 x 59cm) - Printed on 225gsm

50x70cm - Printed on 225gsm

A1 (59 x 84cm) - Printed on 225gsm

 

I like a print design but I'd really like it in another colour, can you do this?

Yes! Of course, all you need to do for this is add the colour change request in the notes section when you order, alternatively you can drop me a message at hello@spaceodditygifts.co.uk

Do you print at home?

I print the following paper sizes at home on professional printing paper on a Canon IP8750 printer:

  • 4x6 inches
  • 5x7 inches
  • A5 
  • A4
  • A3

For other sizes and cards, I use professional printers based in Leeds and Hull to print. This means you can be sure you're getting a quality product. As all papers used are 100% recycled there can sometimes be slight changes in colour but nothing extreme!

Do you do bespoke designs?

I do, I have a limited amount of slots per month for these. You can order here or drop me an email to hello@spaceodditygifts to discuss

Oh no! My item was damaged in transit, what should I do?

Don't panic, sometimes it happens! Just drop me an email with your order number and attach photos of the damaged goods to hello@spaceodditygifts.co.uk and I'll assist!